Tumbler Small

All orders are shipped via Australia Post or in-store pickup is available from selected Mud Australia stores located in Sydney or Melbourne. Click here for store details.

Online orders for in-stock items are processed and dispatched within three-five business days.

For any items not in stock, please allow approximately two-three weeks (expect longer delays during peak holiday times) for the items to be handmade in Sydney and allow additional time for delivery. Once your order has shipped, you will receive an email with tracking details.

If your order is time sensitive please contact us to check availability on (02) 9569 8181 and online chat (8.30am - 4.30pm, AEST) or email [email protected].

Whilst our glassware can be cleaned in the dishwasher, as a handmade product we recommend that it be hand washed with a neutral detergent. We ask that you treat this delicate glassware with care and avoid stacking. Due to the inherent nature of its production there may be slight variations in thickness and colour.

We offer a 30-day exchange period from the date of delivery on all online orders. Items must be returned intact in their original, unused condition.

Please email Customer Service with your order number to make arrangements to return your items. Make sure to pack the return pieces as securely as possible, preferably in the same packaging you received them. Any additional shipping and postage charges are your responsibility. Please note shipping costs are non-refundable. Mud is not responsible for any breakages of return items.

If your item/s arrive broken or faulty please email us at [email protected] or complete our contact form to inform us about damaged goods within 48 hours of delivery. We request you send us photos showing the damage so we can arrange a replacement item or credit. Please do not send us broken items.