Tumbler Small

Online orders are processed and dispatched within two-three business days. If items are not in stock, we will contact you to discuss alternate product options and estimated delivery time. For any items not in stock, please allow approximately six to ten weeks to be handmade in Sydney and delivered internationally. Once your order has shipped, you will receive an email with tracking details.

If your order is time sensitive please contact us to check availability on +1 (424) 258 7142 and online chat (10am - 6pm, PST) or email [email protected]

Orders to Canada may be subject to duties and taxes. These can include customs and import tax and payment of such are the customer's responsibilities. Mud Australia has no control over these and will not refund customers for any charges.

Whilst our glassware can be cleaned in the dishwasher, as a handmade product we recommend that it be hand washed with a neutral detergent. We ask that you treat this delicate glassware with care and avoid stacking. Due to the inherent nature of its production there may be slight variations in thickness and colour.

Please choose your pieces carefully as we do not offer refunds on purchases for change of mind, however, we offer a 30-day exchange period from the date of delivery. Please email us at [email protected] before you ship your package back so we know to expect it. Any additional shipping and postage charges are your responsibility. We will email you a credit voucher, valid for one year, that can be used in any of our US stores or online.

If your item/s arrive broken or faulty please email a photo of the damaged goods to [email protected] within seven (7) days of receipt to arrange a replacement piece or a credit voucher. Please do not send us broken items.