Sake Jug

All orders are shipped via Australia Post or in-store pickup is available from selected Mud Australia stores located in Sydney or Melbourne. Click here for store details.

Online orders for in-stock items are processed and dispatched within three-five business days.

For any items not in stock, please allow approximately two-three weeks (expect longer delays during peak holiday times) for the items to be handmade in Sydney and allow additional time for delivery. Once your order has shipped, you will receive an email with tracking details.

If your order is time sensitive please contact us to check availability on (02) 9569 8181 and online chat (8.30am - 4.30pm, AEST) or email [email protected].

Our porcelain is food safe and can, with some care, be used in the oven, microwave and dishwasher. Sudden changes in temperature (e.g. from freezer to oven) are likely to cause thermal shock, which will damage your porcelain. Always place very hot items onto either wood, cloth or our Terrazzo Trivets.

To avoid glaze scratches, ideally your Mud porcelain will be stored in plate racks or with linen/felt between each item. Please note: ink, orange, plum, red, slate, wasabi and yellow porcelain are our premium colours. These items are more complex to make and require more pigment for depth and vibrancy of colour, hence the premium pricing.

We offer a 30-day exchange period from the date of delivery on all online orders. Items must be returned intact in their original, unused condition.

Please email Customer Service with your order number to make arrangements to return your items. Make sure to pack the return pieces as securely as possible, preferably in the same packaging you received them. Any additional shipping and postage charges are your responsibility. Please note shipping costs are non-refundable. Mud is not responsible for any breakages of return items.